Privacy Policy

Introduction

Balgowlah RSL Memorial Club (“we,” “our,” “us”) is committed to protecting the privacy and security of our members’ personal information while being subject to the Privacy Legislation Amendment (Enforcement and Other Measures) Act 2022. This privacy policy outlines our practices regarding the collection, use, and protection of personal data. We understand the importance of privacy and are dedicated to safeguarding our members’ information while providing a valuable service.

Collection of Personal Information

We collect personal information that is necessary for the operation of the Club, including but not limited to:

• Name
• Contact details (address, phone number, email)
• Date of birth
• Type of identification provided when joining the Club (not a copy of the ID)
• Participation in Club products, activities and events

This information is collected directly from members when they join the Club, participate in Club activities, or communicate with us. We may also collect information from third parties with your consent or as required by law.

Use of Personal Information

The personal information collected is used to manage membership accounts, provide Club services, and communicate with members regarding Club activities, events, and offers. Specifically, we use this information to:

• Process membership applications and renewals
• Manage event registrations and participation
• Send newsletters and promotional materials
• Respond to inquiries and provide customer support
• Conduct surveys and gather feedback to improve our services
• Comply with legal and regulatory requirements

We may also use this information for internal administrative purposes, such as record-keeping and compliance with our legal obligations.

Cyber Security Measures

Cyber security is paramount at Balgowlah RSL Memorial Club. We implement robust security measures to protect member data against unauthorized access, alteration, disclosure, or destruction. Our security protocols include, but are not limited to:

• Secure servers and firewalls
• Encryption of sensitive data both in transit and at rest
• Regular security audits and vulnerability assessments
• Multi-factor authentication for accessing sensitive information
• Staff training on data protection and privacy best practices

Sharing of Personal Information

We only share personal information with regulatory bodies when absolutely necessary and in compliance with legal obligations. Any sharing of data is conducted with the utmost care and security, and only the minimum required information is disclosed. We do not sell or rent personal information to third parties.

Third-Party Integrations

Balgowlah RSL Memorial Club thoroughly vets any third-party service providers before integrating their services with our systems. We ensure that these providers adhere to strict data protection and privacy standards that align with our own. Third-party access to personal information is strictly controlled and monitored. Examples of third-party services we may use include payment processors, event management platforms, and email marketing services.

Access and Correction

Members have the right to access the personal information we hold about them and to request corrections if any details are inaccurate or out of date. To access or update your personal information, please contact the Club’s administration. We will respond to your request within a reasonable timeframe and take appropriate steps to ensure that your information is accurate and up-to-date.

Retention of Personal Information

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When personal information is no longer needed, we take steps to securely delete or anonymize it.

Updates to the Privacy Policy

This privacy policy may be updated from time to time to reflect changes in our practices or the law. Members will be notified of any significant changes to the policy through our website or other communication channels. We encourage members to review the privacy policy periodically to stay informed about how we are protecting their information.

Contact Us

If you have any questions or concerns about our privacy policy or the handling of your personal information, please contact us at:

Balgowlah RSL Memorial Club

Address: 30-38 Ethel Street, Seaforth NSW 2092

Phone: 02 9949 5477

Email: info@balgowlahrsl.com.au

We are dedicated to resolving any privacy concerns swiftly and effectively.

Conclusion

Balgowlah RSL Memorial Club values the trust our members place in us and is committed to maintaining the highest standards of privacy and data protection. By adhering to this privacy policy, we aim to provide a secure and enjoyable experience for all our members.